contact us

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11800 Sterling Avenue, Suite G
Riverside, CA. 92503
United States of 'Merica

(866) 996-0001

Everyone has been given a gift in life. Some people have a gift for science and some have a flair for art. Warriors have been given the gift of aggression. They would no more misuse this gift than a doctor would misuse his healing arts, but they yearn for the opportunity to use their gift to help others. These people, the ones who have been blessed with the gift of aggression and a love for others, are our sheepdogs. These are our warriors.

And so the warrior must strive to confront denial in all aspects of his life, and prepare himself for the day when evil comes.

                   - Lt. Col David Grossman - Sheepdog

 

Shipping & Returns

All orders (domestic and international) are shipped via USPS. If you need to return an item for any reason, please check out our return policy.

Shipping:

For Stock items, we process orders within 2 business days of your purchase being completed and ship via USPS.

If you purchase product that is a "pre-order" along with an existing stock item, then both items ship on pre-order ship date.

You will be responsible for the correct shipping address so please supply a contact email address in case of shipping disruptions. We are not responsible for any and all claims with the shipping carrier regarding damaged and/or lost packages. 

In Canada, we ship Expedited USPS and it arrives in 2-6 business days in transit. (after order process time)

For shipping to all other countries, we ship International Air which has no tracking number and takes about 5-10 business days to arrive.  Sometimes it can take a bit longer depending on processing the order.

Shipping cost is based on location as well as product weight. Based on those two factors, the available shipping methods will display in the drop down menu. Since shipping cost is based partially on weight, the shipping cost will increase if you add more items to your cart.

Please add a note if there is any special instructions for your delivery upon ordering on our website.

 

Returns and Exchanges: 

We want you to be happy with your purchase and we take pride in our customer service. If for any reason you are not satisfied with your purchase, we are happy to exchange your item or accept a return and refund. As long as the products are undamaged, clean and in sale-able condition. Return shipping costs are the responsibility of the customer but we will pay  to send it back to you.

Please contact us at info@brothersandarmsusa.com for any further questions or concerns!